How To Ship
Once you've contacted us and we've sent you the appropriate shipping address, please follow the steps below to ensure a successful delivery.
Things You'll Need
~ Paper Towels
~ Plastic bag or saran wrap
~ Brown packing paper or wax paper
~ Rubber band, twist tie, or twine/string
~ Newspaper and/or packing peanuts
~ Medium/Large Box
~ Packing Tape
Cut the stems of your flowers and loosely wrap several damp paper towels around them. Wrap a plastic bag or saran wrap (also loosely) around the paper towels, then secure it all in place with a rubber band, twist tie, or twine. Make sure not to secure it too tightly as it may cause your flower stems to begin rotting, especially so during the summer months.
Securely wrap your flowers with brown packing paper or wax paper to protect your blossoms from the jostling of filler material during transport. Newspaper ink or otherwise colorful paper is capable of "bleeding" into moist petals.
Use a box big enough and sturdy enough to adequately protect your flowers while in transit. Make sure your flowers are safely nestled in the middle of the box with plenty of filler material to act as a buffer in case your package gets crushed or banged up (unfortunately, it does happen.)
For filler material, it is best to use packing peanuts or crumpled newspaper. Do NOT use biodegradable peanuts (if moisture gets to them they will start to break down). Make sure your box is completely filled so your flowers don't move during shipping! The more secure the flowers, the less they will get shifted around and bumped, thus causing damage.
We suggest using overnight shipping, but 2-day shipping is also acceptable. We have had good luck with 2-day shipping, but if your flowers are beginning to brown or wilt, overnight is definitely best!
Let us know as soon as you've shipped! Not only does it make things easier on our end, but your flowers will also thank you. The sooner they get unpacked and attended to, the better they'll look after the drying process.
Tips & Tricks
It may behoove you to contact your shipper and ask which time would be best for dropping off something as sensitive as live flowers. For example, if their usual pick-up time is around 2 o'clock, they might suggest you drop off around 1 o'clock. Use this time frame as a guide for packing your fresh flowers too. Ideally, we want them to be boxed up as little as possible, but don't push it too close to their pick-up time or you might miss that window of opportunity in case you hit any snags or or unexpected obstacles (like holiday lines!)
Keep in mind, many flowers will continue blossoming (even if only a little) during shipping. We feed the flowers "super food" to perk them up before preservation begins, which can also encourage the blooming process. We'll let you know the minute we receive your package and update you on their condition with our pre-preservation assessment.
We do not recommend using ice or gel packs as the condensation may cause petal spoilage or ruin the filler material. The other reason we don't recommend cool packs is the inability to securely attach them to the inside of your shipping container. The condensation may cause the tape to fail, putting your flowers at risk of significant damage. The exception would be extremely hot weather.
Special Note: As backward as this may sound, do not mark your package as "Fragile".